n the world of information technology, Remote Monitoring and Management (RMM) software has become an invaluable tool for IT professionals. If you want to take control of your IT infrastructure and achieve optimum performance with the best ticketing services, this article is for you!
Often referred to as the silent protection of IT services, RMM software offers a comprehensive set of tools to help IT professionals manage and monitor network devices, servers, and applications.
This article will explain what RMM software is and list the 10 Best Free RMM Software of 2024.
| Tools | Chat history | Free Trial Period | Pricing |
| SuperOPs | Yes | 21 Days | $59/mo |
| Datto | Yes | 14 Days | custom |
| Site 24×7 | Yes | 30 Days | $33.6/mo |
| Syncro | Yes | Yes | $129/mo |
| Atera | Yes | 30 Days | $149/mo |
| NinjaOne | Yes | Yes | custom |
| Manage Engine Endpoint Center | Yes | 30 Days | custom |
| Go to Solution | Yes | 14 Days | $57/mo |
| Kaseya VSA | Yes | Yes | custom |
| Addigy | Yes | Yes | $6/mo |
Top 10 Free RMM Software
Let’s get started!
What is RMM Software?
RMM is a remote monitoring and management software. It is used by MSPs (managed service providers) and IT professionals to monitor and manage IT servers.
RMM also has other names, such as remote IT management or network management.
RMM allows MSPs to resolve issues remotely because it provides insight into the customer’s network and allows them to keep machines up to date.
If a problem occurs in the network, a ticket is created and resolved as soon as possible.
Top 10 Remote Management and Monitoring (RMM) Software 2024
Now we know what RMM software is. It helps to increase the growth of IT sectors by managing and monitoring servers properly. If you are an IT professional or an MSP provider, you need to choose the best RMM software; however, there is a wide variety of software available and it can confuse you.
No need to worry!
We will list the top 10 RMM software for you with their features and pricing plans, evaluate them according to your needs and find the most suitable one for you.
1. SuperOPs – Overall Best Best RMM Software
2. Datto – Most Transparent Software
3. Site 24×7 – Best RMM Software
4. Syncro – PSA, RMM and Remote Access at an Affordable Price
5. Atera – All-in-One RMM Software
6. NinjaBir – Boost Your Business with Effortless Navigation
7. Manage Engine Endpoint Hub – Best for Unified Endpoint Management
8. Go to Solution – RMM Software for Unlimited Growth
9. Kaseya VSA – Future-Ready IT with True Unified RMM
10 addigy – Specifically for macOS and iOS Environments
So, let’s get to the point without wasting any time:
1. SuperOPs.ai – Overall Best Best RMM Software
SuperOPs.ai is a PSA RMM unified software designed for managed service providers (professional service automation).
This AI-powered tool allows you to control and run all your operations from a single dashboard. It helps you improve your workflow and perform manual tasks, making your job much easier. Try it today to discover its benefits!
Key Features
- Offer management: With this feature, SuperOPs.ai manages offers properly. You can easily create and manage offers for your customers.
- Contract Management: AuperOPs.ai helps manage contracts easily and integrates seamlessly with accounting software operations.
- Smart alerting: Receive smart alerts with SuperOPs.ai; helps prioritize actions based on severity and impact.
- Policy management: Maintain your standards with SuperOPS.ai; you can create and enforce policies on client devices.
Try out its brand new features with a 21-day free trial – try it today!
Pricing
| Standard PSA only | Standard RMM only | Pro combined foundation |
| $59/month | $79 / month | $99/month |
| Ticketing | No ticketing | Ticketing |
2. Datto – The Most Transparent Software
Datto remote monitoring and management software for IT servers . It is considered an essential tool for managing IT infrastructure. It enables remote operations and ensures smooth workflows.
Datto serves small businesses to large enterprises to manage and secure their IT servers.
Key Features
- Remote Management: Remote management and monitoring of IT servers is one of the most important features of Datto.
- Security: Datto prioritizes your security and PR activitiesivacy helps secure IT infrastructure at the first stage
- Real-time alerts: Provides real-time alerts and notifications for a smoother and more up-to-date operation.
- Reporting and dashboards: Datto offers you customizable reporting and dashboards to customize according to your needs.
Pricing
Users can directly contact Datto via their official account for detailed plans and pricing. [14-day free trial today].
3. Site 24×7 – Best RMM Software
Site24x7 is an all-in-one cloud-based infrastructure monitoring solution that provides a comprehensive set of tools to monitor the performance of websites, servers, applications, networks, and more.
It offers a wide range of features that help IT professionals proactively monitor and manage their IT infrastructure.
Main Features
Here are some of the key features of Site24x7:
- Website monitoring: Site24x7 provides website monitoring capabilities that allow IT professionals to monitor the availability, response time, and performance of their websites.
- Server monitoring: Site24x7 supports server monitoring for both physical and virtual servers, including Windows, Linux, and other Unix-based operating systems.
- Application monitoring: With Site24x7 you can monitor the performance of your web applications and databases.
- Network monitoring: Provides network monitoring capabilities that allow you to monitor the availability and performance of network devices such as routers, switches, and firewalls.
Pricing
| per | Classical | establishment |
| $33.6 / month | $85.44 / month | $216 / month |
| 40 basic monitors | 100 basic monitors | Request access! |
4. Syncro – Affordable PSA, RMM and Remote Access
Syncro is a great option for those looking for an all-in-one solution for their MSP operations. Its fully integrated PSA and RMM tools can help streamline workflows and increase efficiency.
Additionally, its 50+ integrations and powerful scripting engine make it a versatile and customizable option. Overall, Syncro is a solid choice for those looking to manage their IT infrastructure more effectively.
Let’s see its features:
Key Features
- Ticketing System: The built-in support ticketing system helps IT professionals manage customer requests, incidents, and service requests.
- Automation: Syncro offers an automation engine that allows IT professionals to automate routine tasks and workflows.
- Patch Management: With Syncro, IT professionals can manage and deploy patches to keep devices up to date and secure.
- Scripting: Syncro’s scripting engine allows IT professionals to create custom scripts to automate tasks and workflows.
Pricing
Full PSA, RMM and remote access are available for $129, and a free trial is also available.
5. Atera – All-in-One RMM Software
Atera offers everything you need in one place. All-in-one PSA, RMM and remote access help you increase efficiency and quickly access ticket overviews.
Atera is also known as the world’s first AI-powered IT management platform, helping you maintain your servers by monitoring and managing them.
Check out its features:
Main Features
- Remote monitoring and management: Atera allows MSPs to remotely monitor and manage their customers’ IT systems, including servers, workstations and mobile devices.
- Ticketing system: Atera offers a ticketing system that allows MSPs to track and manage support requests from customers.
- Patch management: Helps MSPs keep their clients’ IT systems up to date with the latest security patches and software updates.
- Network discovery and inventory: Allows MSPs to discover and inventory all devices on a customer’s network, including servers, workstations, and mobile devices.
Start your free trial today to discover its new features!
Pricing
| Professional | Advanced level | expert |
| $149 / month | $169 / month | $199 / month |
| Patch management | Ticket-automatic tagging | Data recovery |
6. NinjaOne – Boost Your Business with Effortless Navigation
NinjaOne is a security focused management software. It has everything you want to boost your growth in the IT industry. It helps you monitor and manage servers.
It is a top-level unified management platform that helps you patch, alert, and support all endpoints.
Main Features
Some of the key features of NinjaOne are:
- Security Focused: NinjaOne is designed with security in mind, making it an ideal platform for protecting your IT infrastructure.
- Unified Management: NinjaOne is a top-tier unified management platform that helps you manage all your servers and endpoints from a single interface.
- Monitoring and Management: NinjaOne allows you to monitor and manage your servers with ease.
- Alert: NinjaOne provides real-time alerts to help you identify and respond to potential security threats.
Pricing
Users can contact them directly to explore their plans!
7. ManageEngine Endpoint Central – Best for Unified Endpoint Management
ManageEngine Endpoint Central is a unified endpoint management solution that offers a wide range of features to help IT professionals manage and secure their endpoints.
With Endpoint Central, IT teams can manage devices, deploy software, enforce security policies, and more from a single console.
Some of the key features of Endpoint Central include:
Key Features
- Device management: Endpoint Central allows IT teams to manage all their endpoints, including desktops, laptops, mobile devices, and servers, from a single console. Patch management: With Endpoint Central, IT teams can automate patch management for Windows, macOS, and Linux devices.
- Security Management: Endpoint Central offers a wealth of security features, including antivirus and antimalware protection, web filtering, and device control policies.
- Asset Management: Endpoint Central provides real-time inventory management of all hardware and software assets, including installed software and hardware details.
Pricing
Users can check their official website for detailed plans.
8. GoTo Resolve – RMM Software for Unlimited Growth
GoTo Resolve is an all-in-one software designed for IT professionals and managed service providers (MSPs) to streamline their remote monitoring and management tasks.
It offers a wide range of features including network monitoring, performance optimization, patch management, and security management in a single, easy-to-use platform.
Let’s check its features:
Main Features
- Remote monitoring and management: This feature allows IT professionals to remotely monitor and manage network devices, servers, and applications from a single dashboard.
- Ticketing system: Provides a support ticketing system that helps IT professionals track and resolve issues quickly and efficiently.
- Automatic patch management: GoTo Resolve offers automatic patch management to keep servers and devices up to date with the latest software versions and security patches.
- Endpoint management: Provides endpoint management capabilities that allow IT professionals to manage and secure endpoints, including desktops, laptops, and mobile devices.
Pricing
| Free | Standard | Remote support |
| Attempt | $57/month | $40 / month |
9. Kaseya VSA – Future-Proof IT with True Unified RMM
Kaseya VSA is a remote monitoring and management software specially designed for IT professionals.
It gives you unified endpoint management, industry-defining automation, enterprise-level reporting, and the VSA mobile app. Ticketing helps you troubleshoot issues automatically. It also gives you a wide range of features.
Let’s see its features:
Main Features
- Patch Management: Kaseya VSA provides automatic patch management for Windows, Mac, and Linux operating systems, allowing IT professionals to keep their systems up to date and secure.
- IT Automation: Provides IT automation capabilities that allow IT professionals to automate repetitive tasks such as software installations, updates, and backups.
- Network monitoring: Kaseya VSA provides network monitoring capabilities that allow IT professionals to monitor the availability and performance of network devices such as routers, switches, and firewalls.
- Antivirus Management: Provides antivirus management capabilities that allow IT professionals to manage and monitor antivirus software across devices.
Pricing
Users should contact them directly to find out their plans.
10. Addigy – Especially for macOS and iOS Environments
Addigy is a software that helps you monitor and manage your servers. It provides a cloud-based IT management software specifically for managing your Apple ecosystem.
It has real-time management and ensures security. It helps you develop your infrastructure and ensures security.
Let’s look at some of its basic features;
Main Features
- Automate tasks: Addigy automates many routine IT tasks like software updates, security patches, and backups, freeing you up to focus on more critical tasks.
- Security: Ensures the security of your infrastructure with advanced security features such as two-factor authentication, end-to-end encryption, and secure remote access.
- Easy integration: Integrates seamlessly with your existing IT infrastructure, making it easy to deploy and manage.
- User-friendly interface: Addigy’s intuitive user interface makes it easy to use and navigate, allowing you to quickly access the information you need.
Pricing
| Macs | iPhones and iPads |
| $6 / month | $1 / month |
| Remote Control | Live command access |
Why Choose RMM Software?
Remote monitoring and management or RMM plays a vital role in the modern IT world. If you are an IT service provider or a part of an IT industry, choosing the best RMM with the best ticketing service is very important for development.
RMM software provides proactive management for your servers, Remote accessibility, Automation and efficiency, Network performance and security, customization and other features. Choosing RMM software helps you improve your efficiency and management and streamlines your Workflow.
How does RMM Software work?
RMM software plays a major role in developing and managing IT infrastructure. Ticketing system is available for remote monitoring and management. When the agent detects any endpoint or network issue, it creates a notification and sends it to the MSP (managed service provider) to alert about the issue. After that, it allows the service provider to decide how to proceed and resolve the issue.
With MSP, they get real-time access to problems that they can easily solve using the mentioned problem-solving methods. RMM monitors and manages the server properly at all times.
FAQ – Best Free RMM Software
Does RMM Software help with network stability?
Yes. RMM software helps with network stability by automating tasks, enforcing policies, and providing real-time monitoring.
How We Evaluated the Best RMM Software
While evaluating the best RMM software, we need to analyze its single console, tracking capability, automatic monitoring and management capability.
Is there a free RMM tool?
Yes. There are many free RMM tools like NinjOne, Atera, GoTo Resolve etc.
Is Tactical RMM Free?
Yes. Tactical Rmm is a free, open source monitoring system built with Django, Vue, and Golang.
Are RMM tools suitable for small businesses?
Yes. RMM tools are equipped with integrated features that will boost the growth of IT industries.
Can the RMM tool integrate with other IT Management Software?
Yes. RMM tools are equipped with integrated features that will boost the growth of IT industries.
Conclusion – Best Free RMM Software
RMM software is an invaluable tool for IT professionals to manage and monitor network devices, servers, and applications. In this article, we have listed the 10 best remote management and monitoring software available, where each software is evaluated based on its key features and pricing plans.
SuperOPs.ai, Datto, Site 24×7, Syncro, Atera, NinjaOne, ManageEngine Endpoint Central, GoTo Resolve, Kaseya VSA, and Addigy are all worth considering. RMM software provides proactive management of your servers, remote accessibility, automation and efficiency, network performance and security, customization, and other features.
Choose the RMM software that best suits your needs and take control of your IT infrastructure today!
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